MEET OUR BEVERLY HILLS TEAM

Branch Manager

JO ROSSLEY
P: 310.550.3330
F: 424.204.4562
jrossley@glenoaksescrow.com

Read Bio

Jo Rossley tried out a few professions before she found her true calling as an Escrow Officer. Formerly a pharmacy technician and the owner of a catering company, Jo realized over time that her strong suits were problem-solving and proactive communications. Little did she know that doing a favor would change her professional career forever.

“My friend was working at an escrow company and asked if I could do a short stint filling in for their receptionist. Almost immediately, I realized the escrow environment was for me,” Jo said. “It’s been 16 years since I started, and I’m still just as thrilled to go to the office every day.”

A person who is very hands-on and manages each transaction from the heart, Jo recently decided a change of scenery was needed. “The real estate industry has gone through some amazing transformations in the past few years, but not every escrow firm is keeping up. I was seeking out a company with a progressive management style that supports its team with the latest in technology. Glen Oaks Escrow was the perfect fit. They not only have an impressive operational process, they provide an internal sales force and a homey environment, both of which are rare.” Jo’s focus on relationship-building and an appreciation of escrow’s daily challenges have earned her a loyal client base. She specializes in residential escrow transactions including REOs, refinance and short sales as well as commercial. Jo is a Notary Public and a member of the National Notary Association and Los Angeles Gay & Lesbian Chamber of Commerce.

Although she left the catering profession behind, Jo can still be found cooking up amazing dishes for friends and family in her free time.

 

 Escrow Officers

ALMA HERNANDEZ
P: 310.550.3330
F: 424.204.4562
ahernandez@glenoaksescrow.com

CAROL SANKOVICH
P: 310-550-3330  
F: 310-275-4320 
csankovich@glenoaksescrow.com 

HARLENE DUNN
P: 310-550-3330
F: 310-275-4320
hdunn@glenoaksescrow.com

Read Bio

At the age of 18, Harlene started her career in escrow as a receptionist. She immediately felt a deep connection with the industry. Her goal to become an expert in the field was driven by her desire to help clients through this very important phase of a real estate transaction, and she quickly moved up in the company – from Secondary Escrow Assistant to Primary Escrow Assistant to Escrow Officer, and finally, to the role of Escrow Manager.

Over the years, she’s also sold real estate and worked as a loan officer and processor. As a result, she possesses a broad range of knowledge in all aspects of the industry.

Today, Harlene utilizes her experience to create meaningful long-term relationships with her clients and goes above and beyond the status quo to ensure that she does everything in her power to ensure that her clients’ experiences are nothing short of spectacular.

While she is equipped to manage all types of escrows, Harlene most frequently works with Residential, Commercial, Multi-Residential, Developers, and New Construction clients. Within each and every one of these transactions, she is able to come up with a game plan to pull off miracle closings, even when complex roadblocks are present.

When Harlene isn’t occupied helping clients, you can find her enjoying time with family, traveling, working out, watching movies and enjoying fine dining restaurants around town.

JO ROSSLEY
P: 310.550.3330
F: 424.204.4562
jrossley@glenoaksescrow.com

Read Bio

Jo Rossley tried out a few professions before she found her true calling as an Escrow Officer. Formerly a pharmacy technician and the owner of a catering company, Jo realized over time that her strong suits were problem-solving and proactive communications. Little did she know that doing a favor would change her professional career forever.

“My friend was working at an escrow company and asked if I could do a short stint filling in for their receptionist. Almost immediately, I realized the escrow environment was for me,” Jo said. “It’s been 16 years since I started, and I’m still just as thrilled to go to the office every day.”

A person who is very hands-on and manages each transaction from the heart, Jo recently decided a change of scenery was needed. “The real estate industry has gone through some amazing transformations in the past few years, but not every escrow firm is keeping up. I was seeking out a company with a progressive management style that supports its team with the latest in technology. Glen Oaks Escrow was the perfect fit. They not only have an impressive operational process, they provide an internal sales force and a homey environment, both of which are rare.” Jo’s focus on relationship-building and an appreciation of escrow’s daily challenges have earned her a loyal client base. She specializes in residential escrow transactions including REOs, refinance and short sales as well as commercial. Jo is a Notary Public and a member of the National Notary Association and Los Angeles Gay & Lesbian Chamber of Commerce.

Although she left the catering profession behind, Jo can still be found cooking up amazing dishes for friends and family in her free time.

 

KILITA SMITH
P: 310.550.3330
F: 323.329.4831
ksmith@glenoaksescrow.com

Read Bio

Kilita Smith brings a wealth of knowledge, experience and passion to her role as an Escrow Officer for nearly two decades.

The breadth and depth of her experience span into a variety of roles (commercial asset management and property management), which have contributed to her understanding and successfully manage a variety of escrow transaction types.

In addition, she holds MBA focused in real estate finance and has completed all of the coursework to apply for a California Real Estate Broker’s license, so she has a deep understanding of the industry from a variety of viewpoints, including the lender, broker, investor, buyer and sellers. This has ultimately allowed her to offer distinct solutions to any unique escrow challenges that might arise during a transaction.

Kilita is also highly skilled in interpersonal communication and attributes a great deal of her success as an Escrow Officer to providing great customer service to clients and always being available to them for questions, which explains how she was able to grow her escrow desk from refinances only to a highly profitable resale and refi desk within the first three years of her career as an escrow officer.

She and her team now serve clients in resale and refinance transactions: both residential and commercial, REOs, Short Sales and For Sale By Owner transactions.

When Kilita isn’t creating happy clients, she enjoys spending time with her family, reading, cooking and dancing. And, she has is extremely talented at making handmade, natural body butters and oils!